Position: Sales Supervisor Company Name: 2602155 Ontario Inc. O/A Chantia Sales Business Address: 1607 the Queensway, Toronto, Ontario, M8Z 1T8 Job Type: Full-Time, Permanent Salary: $ 22.00 / hour Hours: 32 - 44 hours / week Language: English Start Date of Employment: As soon as possible Minimum Education: Secondary school education Positions Available: 2 Job Location (s): 1607 the Queensway, Toronto, Ontario, M8Z 1T8 Job duties are as follows but not limited to: · Supervise and co-ordinate duties of cashiers and shelf stockers · Prepare work schedule and assign duties to staff and make necessary adjustments to meet operational needs · Lead by example to consistently demonstrate customer-centric approach and promotion positive employee morale · Manage staff's performance through communication of responsibilities and goals, performance evaluation and documentation by completing employee reviews and performance appraisals. · Provide staff with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility within store · Sell merchandise to customers and authorize returns of merchandise · Prepare sales reports · Investigate and resolve customer issues and complaints in a speedy and effective manner · Develop and maintain strong business partnerships with internal and external partners to ensure that merchandise is optimally staged, ordering issues are promptly addressed, etc. · Other duties as assigned Basic Qualifications: · Secondary school education · Minimum 7 months - 1 year previous work experience in retail sales or wholesale industry Interested applicants please email resumes to resume.chantia@outlook.com