Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. As a Site Reliability Engineer (SRE), you will join the Digital Engineering Operations team, responsible for ensuring the operations and reliability of the Banks non:authenticated web pages. You will have the opportunity to drive the success of Scotia Digital production services by enhancing availability, scalability, performance, and reliability. The team proactively seeks ways to improve application monitoring, address production issues, and assist with customer inquiries. The role will also involve implementing tagging for customer analytics. Is this role right for you? In this role, you will: : Lead initiatives to perform analysis for lasting application reliability. : Drive incident management, problem management, and site reliability engineering (SRE) practices. : Enhance steady:state operations, alerting, real:time monitoring, and operational visibility. : Safely deploy provided code packages utilizing approved application security platform. : Create and maintain comprehensive software documentation. : Champion a customer:focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. : Provide end:to:end support as a subject matter expert. : Lead, triage, and communicate severity 1 and major incidents, including change management impacting the digital banking channel. Note that this role includes on:call responsibilities outside of traditional working hours. : Perform ongoing interaction between various units, including technology partners, customer:facing staff, QA departments, vendors, product groups, business lines, and leadership. : Direct day:to:day activities in alignment with our risk culture and relevant risk appetite statements, communicating these throughout the team. : Create an environment that promotes effective and efficient operations while ensuring adherence to day:to:day business controls for risk and compliance. : Gather and refine specifications and requirements based on technical needs. Do you have the skills that will enable you to succeed in this role? Wed love to work with you if you have: : Knowledge about building a highly automated production monitoring and support model, hands:on experience integrating Splunk, Dynatrace, ThousandEyes, NewRelic or equivalents. : Experience driving incident resolution through bridge calls and leading root cause analysis with technology partners. : Lead initiatives to perform deep analysis into recurring or complex problems. : Familiarity with Google SRE practices and ITIL service delivery methodology and previous 2+ years experience in SRE role. : Good understanding of how technologies, infrastructure, and processes impact the customer experience. : Effective communication and diplomacy skills to liaise between groups of varying technical expertise and interests. Superior verbal and written communication skills with the ability to influence decision:making with stakeholders. : Experience with at least one modern JS frontend framework, preferably React; Adobe Analytics or equivalent analytics tag management; devops tools such as Git, Bitbucket, CI/CD (Azure DevOps), and Jenkins; application security platforms like Checkmarx, Blackduck, Webinspect; production:quality NodeJS servers, preferably with Express; REST API design; modern JS toolsets; (ES6+, Webpack, Babel, Jest); deep knowledge of HTML/CSS/SASS; Object:Oriented and Functional Design. : Understanding and interest in Cloud computing technologies :Kubernetes/Docker; GKE; Azure PCF is an asset. : Strong logical thinking in understanding end:to:end use cases and mapping them to system flows. : Curious and experimental mindset to drive innovation amidst uncertainty. : Post:secondary degree in a related field (technical or