Date Posted: 05/06/2025 Req ID: 42155 Faculty/Division: New College Department: New College Campus:St. George (Downtown Toronto) Description: About us: The Faculty of Arts and Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts and Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts and Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Opened in 1962, New College has a long:standing commitment to social justice, and tosupporting its diverse body of 6000+ undergraduate students to excel intellectually and toengage in the wider community. New College supports the Buddhism, Mental Health andPsychology and Critical Studies in Equity and Solidarity programs, as well as housing AfricanStudies, Caribbean Studies and the Women and Gender Institute. New College prioritizespersonal attention to students, innovative interdisciplinary programs, career mentorship, andcommunity outreach initiatives. The College has built a rich learning community for studentsincluding academic support, amenities for studying and social interaction, and opportunities forco:curricular and community engagement. The College offers a spirited and challengingenvironment for students to have the opportunity to broaden their experience, create life plans,and meet others from different fields. New College is a friendly, welcoming and informalcommunity that places a high priority on student support services and encourages diversity. Formore information on New College, see newcollege.utoronto.ca. Your opportunity: Working as part of a collaborative team, the Student Services Assistant provides friendly, knowledgeable, and timely service. Together with the rest of the Registrars Office, the Student Services Assistant provides front:line support and creates a welcoming environment for all prospective and current students. As a member of the Registrars Office, the Student Life Assistant will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of students and many communities. Your responsibilities will include: :Responding to enquiries within the defined scope of the role and redirecting as appropriate :Scheduling appointments for prospective students, applicants, and current students to address individual needs :Providing detailed information on processes, policies, and procedures :Reviewing and assessing student records to determine academic standing and informing students of changes :Providing detailed information regarding financial aid issues :Disseminating program materials to prospective students and applicants :Troubleshooting and resolving routine issues :Providing basic support and general referrals to individuals in distress Essential Qualifications: :Bachelors Degree or acceptable combination of equivalent experience. :Minimum two (2) years of recent and related experience providing front:line registrarial student services support to a diverse student population in a post:secondary environment. :Experience providing academic program information and working with prospective and undergraduate students. :Experience providing financial aid and student awards/scholarships information, and guiding prospective and undergraduate students in completing applications. :Experience maintaining, identifying, and resolving anomalies wit