Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. Purpose: The Workplace Operations Coordinator will support the Workplace Lead and the larger management team for all operations of Scotiabank North. The incumbent is responsible for supporting the delivery and continuous improvement of the workplace experience including back:up support to the Workplace Lead team. The job requires skills in service delivery, continuous improvement, community management andcommunication building to ensure employees and visitors are engaged and productive. Responsible for all activitiesconducted followinggovernanceregulations, internalpolicies,and procedures,andthat all learningsare cycled back for future implementations.supportingthe overall success of theOperationsModelbyworking collaboratively. Is this role right for you? In this role, you will: : Act as contingent staffing for floors supported in the absence of a Workplace Lead (onsite and/or virtual) : Provide on:site support for employees and internal/external guests as required : Supporting all aspects virtually through the mastery of multiple platforms: MS Teams, Workplace and Scotiabank Live, Visitor Management System : Managing and reporting on floor capacity through the use of centralized tools : OfficeSpace : Providing coverage reporting to Lead and/or Manager as required Employee Experience: : Acting as a central point of contact for employees at Scotiabank North as well as internal and external guests : Understanding, prioritizing and articulating challenges and successes of operations and assist with solution development where necessary. : Representing the operations and support to employees: Respond to emails sent to the shared inbox and/or moderate SharePoint site discussions. : Assisting with employee security access, locker and key database: : Promptly escalating any security issues or concerns to management : Equipmentmanagement, knowledgeof all standard office equipment andmeeting roomtechnologyasfirst on sitefortrouble shooting,place and supportservice calls as needed. Liaise with office equipmentand vendors for maintenance as needed Visitor Experience: : Acting as first point of contact for guests/visitors to the building/floor : Championing a customer focused culture : Being an expertaboutspace,technology,and business linesto answerclients'questions, needs and provide a welcoming environment : Managing and reviewing the Visitor ManagementSystem to ensurepreparations are in place for allappointmentsand bookingsforthe floor.Directing clients to appropriate locations or contacts employees to inform them when clients arrive and/or need assistance Event and Meeting Management: : Organizing bookings and support for resident meetings, e.g., Town Halls and Social Committee events as required. : Meeting Management: Ensure conference/meetings rooms in assigned space are maintained according to operational standards. Provide orientation to meeting room technology. Day:to:Day Operations: : Ensuring stationery/supplies are monitored and replenished : Mail distribution, accepting and/or signing for deliveries and arranging for courier service pickup; advising residents of delivery at reception desk : Participating in the OHS committee to ensure the assigned floor has adequate Fire Wardens, First Aid Attendants and Health and Safety representatives. : Understanding how the Bank's risk appetite and risk culture should be considered in day:to:day activities and decisions. : Actively pursuing effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day:to:day business controls to meet obligations with resp