Branch: Gas Affiliation: Management and Exempt Employment Status: Full:Time Temporary Expected Hiring Range: 29.13 Hourly to 34.26 Hourly Short:term Incentive Eligible: No Workplace Flexibility:Yes Temp Duration: 18 months Posting End Date: Open until filled As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. Were actively seeking new talent to join our mission of transforming B.C.s energy landscape. As one of BCs Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, lets shape a brighter future for B.C. Position Overview Are you passionate about delivering exceptional service and finding smart solutions that meet employee needs? Your attention to detail, analytical mindset, and commitment to accuracy make you a natural fit for our Benefits Administrator role. As a key member of our People Services team, you'll represent the Benefits Department, ensuring the accurate and timely administration of employee and retiree benefit programs. Your role will be essential in helping employees understand and navigate their benefits with confidence. You're a strong communicator who knows how to connect with people in meaningful ways, offering personalized support that makes a difference. You also bring a strategic lens to your work-able to see the big picture and contribute to long:term improvements that enhance the employee experience and streamline our processes. In this role, you will: :Ensure the accurate and timely administration of employee and retiree benefit programs, following established policies, procedures, and collective agreement provisions. :Review and validate benefits forms and online applications, investigating and resolving any discrepancies or processing errors. :Serve as a subject matter expert on benefit programs, helping employees understand the value, flexibility, and navigation of their coverage through various life events. :Act as a liaison with benefit carriers to resolve payment issues and claim discrepancies on behalf of employees. :Contribute to key initiatives and projects, offering support as needed to advance departmental goals. :Identify and recommend process improvements, participate in system testing, and monitor outcomes to ensure ongoing effectiveness. :Assist with benefits:related reporting, reconciliations, and audits to maintain data integrity and compliance. What it takes: :Certificate in Human Resources Management or Certified Employee Benefit Specialist (CEBS), or equivalent education/experience. :2+ years of recent experience in benefits or HR:related roles. :Experience with traditional and flexible benefit plans and multiple collective agreements. :SAP platform knowledge is an asset. :Fast and accurate data entry skills to maintain the timely completion of processes. :A confident and effective verbal and written communicator with strong customer service skills and a focus on discretion and confidentiality. :Excellent organization skills and adaptability to learn and excel in a fast:paced work environment and prioritize competing requests and inquiries while maintaining day:to:day responsibilities. In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life:long career development. We also encourage volunteerism and nourish the need to give back to your community. To