Requisition ID: We are committed to investing in our employees and helping you continue your career at Scotiabank. Position Overview The Vice President, Global Employee Digital Experience (The VP) based in Toronto, Ontario, will drive the transformation and modernization of the employee technology experience at Scotiabank. Reporting to the Senior Vice President, Global Technology and Enterprise Platforms, this role demands a deep technical understanding of end:user productivity tools and management platforms, strong communication skills with business and technical audiences, and a robust understanding of relevant financial services regulatory and compliance requirements, especially those in Canada and the United States. The VP will be a passionate advocate for our employees, ensuring our digital tools enhance the day:to:day work experience and productivity of our Scotiabank team, and support the strategic outcomes of the Bank. Scope of Role The VP leads a team of approximately 400 employees and contractors across 15 countries in the Americas, Europe and Asia, and oversees a 40 million operating budget in support of 90,000 Scotiabank employees, worldwide. Today, the VP has four direct reports, responsible for IT Service Desk, Field and Deskside Support, Executive IT Support and Employee Collaboration Tools. Responsibilities Strategic Leadership :Leverage extensive technical expertise and experience to develop and implement a robust global strategy for employee digital experience that aligns with the Banks business goals and enhances employee productivity. :Lead a diverse, global team of professionals in delivering high:quality technology solutions and support services to Bank employees across all geographies. Technical Expertise :Lead the technical and commercial evaluation, selection, negotiation and deployment of new tools and technologies that improve and support the employee digital experience. :Maintain a deep knowledge of end:user productivity tools and management platforms, including, but not limited to: : stylelist:style:type:circle: : stylelist:style:type:circle: :Microsoft 365 :Google Workspace :Collaboration tools :Virtual meeting platforms (e.g., Teams, Zoom, Webex) :Document management systems (e.g., SharePoint, Confluence) Operational Support :Ensure achievement of committed day to day service levels and support for a highly demanding global end:user base. :Develop and implement high:quality troubleshooting, deployment and asset lifecycle capabilities across the global footprint. :Ensure effective capacity and performance planning for end:user technologies at the Bank. Regulatory Compliance and Information Security :Ensure that all employee digital experience initiatives comply with relevant regulatory requirements, internal Bank policies and industry best practices. :Collaborate closely with the information security team to address security and risk considerations in all technology deployments and ensure that employee tools are safe and compliant. :Actively participate in developing and implementing security policies and standards that safeguard employee and customer data and maintain system integrity. :Understands and applies the Bank's risk appetite and risk culture to day:to:day activities and decisions. Transformation Initiatives :Spearhead transformative projects aimed at enhancing the employee digital experience through innovative and cutting:edge solutions. :Monitor industry trends and emerging technologies to proactively identify opportunities for improvement. Advocacy and Communication :Serve as the voice of Bank employees in technology discussions, ensuring their needs and concerns are heard and prioritized in decision:making processes. :Foste