Senior Restaurant Manager Job title: Senior Restaurant Manager NOC Code: 60030 Company Operating Name: Ben Thanh Waterloo Work Location: Address: 36 Northfield Dr, Unit 1, Waterloo, ON N2L 6A1 Website: https://phobenthanh.ca/ Phone: 519-722-3328 Terms of Employment: Permanent Full-time, 40 hours per week. Shift required Salaries and wages: $35.00 per hour Duties/Responsibility: · Enforce strict adherence to safety protocols and health standards for a clean and safe kitchen environment. · Collaborate with kitchen staff to manage inventory and ensure the availability of required ingredients. · Coordinate with the front-of-house team to optimize service efficiency and maintain a positive customer experience. · Implement staff schedules and allocate tasks effectively to maximize productivity. · Handle customer orders and address any complaints or concerns promptly. · Efficiently prepare and assemble food orders in a timely manner. · Train and supervise Busers in station refills, order packaging, and busing procedures. Qualifications: 1. Education: Completion of a college program is required, with preference given to those who have completed a program in hospitality or food services management. 2. Working Experience: At least 3 years' experience as a restaurant manager in a restaurant or similar one. Other skills/conditions: · Highly motivated, enthusiastic, with demonstrated ability to think and work independently · Excellent communication and customer service skills. · Understanding of food safety and sanitation regulations. · Availability to work flexible hours, including weekends and holidays. Languages: Excellent oral and written English