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Application Engineer (Gurgaon, HR, IN, 122002)

India 1 month ago

Job Description

Requisition Number: 67456 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.  Corning’s Environmental Technologies segment manufactures ceramic substrates and filter products for emissions control in mobile and stationary applications around the world. PRINCIPAL ACCOUNTABILITIES: Working closely with Sales team, to coordinate and direct CET activities in India, with emphasis on technical interactions and providing platform design solutions. Working through the Corning based AE, SE and Scientist, to coordinate all new development and technical exchanges between OE customers and the Corning manufacturing facilities worldwide. Engage Corning functional experts as needed to design and execute customer engineering or testing programs. Provide technical assistance to Sales Personnel, Customer Service, Research and development Engineering. Help plan and arrange (contacts, timing, topics, etc) for key visits and accompany Corning technical and commercial persons on their visits to customers in India. Defines and coordinates special testing requirements with respect to Indian applications. Negotiate/maintain/control product technical specifications with customers.  Act as office of record. Act as technical interface with Value Chain members; i.e., catalyzers, canners, as needed, to trouble shoot related problems and to coordinate corrective action. Further provide Corning technical presence throughout value chain in bringing system solutions to OEM’s. Be responsible for the commercial engineering tasks associated with any process changes/new product introductions/ or plant startups relative to customer validation requirements.  Manage validation with the customer. Frequently visit customers to monitor product quality, create close working relationships and to acquire information, treads, need, competitive information, etc. Working on problem solving techniques involving data analysis and evaluation of identifiable factors. Direct and Coordinate all Corning engineering efforts at the OEM in specific platform focused design efforts. Track and manage the change at the OEM regarding emissions changes, platform refresh, etc. Plan and execute the vehicle testing projects to validate the Corning product in co-ordination with OEM’s, System Integrators and Supply Chain Partners  Understanding of regulatory framework and engagement with regulatory bodies/ influencers. Manage customer validation requirements to optimize number and complexity to enable customer acceptance of Corning products and process changes as needed. Coordinate, direct and support all systems engineering activities (CVAS) as well as any other technical resources related to OEM programs. Stay current with Corning’s changes and developments by visiting designated global Corning sites for training and information exchange.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ADDITIONAL INFORMATION : Contexte/Environnent : The Application/ System Engineer must work closely with cross-functional internal customers to provide technical support within the matrix organization.  It is thus important to possess not only good technical knowledge and skills, but also possess the skills to manage a complex mix of customers with various needs and expectations.  The person has the role in providing quality customer service and develop repo as technical expert for Corning. Knowledge, Skills & Experience Required: Bachelor of Engineering in Chemical, Mechanical, Environmental, Materials Engineering or related field. 6-8 years in Automotive or Auto OEM companies handling technology/product development and providing application/testing support. Along with technical capabilities, commercial knowledge and experience would be an added advantage. Requires moderate travel 25-35 % and high level of commitment in dealing with customers. Contributor to future strategy and direction/program setting for business in India. Participate in the disposition of defective product at customers. Decide during the negotiations for specifications if they are with in Corning’s manufacturing capabilities and to participate in final approval based on their effect on Corning’s tolerance and profitability. Provide full technical input for all account decisions; i.e. Cost reduction potential, PPAP, customer strategies, new products, problem resolution. Provide technical direction to R&D, M&E and plant manufacturing for "best" products. Provide resource allocation input in leveraging CVAS projects; priority, timing, and scope. Key Success Factors: Professional representative of Corning with customers in responsive atmosphere of cooperation Strong engineering skills with ability to understand customer requirements and develop appropriate solutions in line with sales and business objectives. Gather and analyze competitive activities and assist in developing and communicating appropriate market strategy for Corning. Effective project/program management Ability to work on multiple tasks with limited supervision. Display social maturity and willingness to handle extraordinary workload. Working relationship with matrix organization – communication & interpersonal skills. Guide and develop customer support person to meet our customer’s expectation in terms of pro-active response. v.   Working Relationships: Regional Technology Manager, China, Europe Personnel’s in global Application/ System Engineering organizations. Liaisons with CET manufacturing plants. Internal Sales personnel’s & Customer Service Personnel’s. Product Line Managers Customers- OEMs, System Integrators and Supply Chain Partners

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