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Banking Operations Senior Associate

India 3 days ago

Job Description

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: - Position: Credit Analyst - Status: Full Time : Work from Office - Hours: Monday : Friday, 9:00am : 8:00pm IST - Department: President's Choice Financial - Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: - Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification. o Analyze conversations with applicants in real:time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. - Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. - Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. - Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: - Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. - Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 2:3 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. - Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast:paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: - This role requires rotational shifts, which may include evenings, weekends, and holidays. - The position offers opportunities for professional growth and development within the Credit Card Operations department.

BPO F and A Operations Processing Senior Associate

India 23 hours ago
In these roles, you will be responsible for: Add, delete modify, test data in systems based on client source files based on moderately complex to complex business rules Ensures accurate and timely completion of transactions to meet or exceed client...

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India 2 days ago
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India 2 days ago
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Applied AI ML Associate Senior

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Mumbai, Maharashtra 2 days ago
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Banking Operations Senior Associate

India 3 days ago
Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to...

(IND-Bangalore) Senior Site Reliability Engineer

Bangalore, Karnataka 5 days ago
The Senior Site Reliability Engineer is an advanced role responsible for leading complex projects that enhance Pearson's system reliability, availability, and performance. This individual will act as a mentor to junior engineers , drive initiatives...

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Bangalore, Karnataka 7 days ago
At Pearson, we’re committed to a world that’s always learning and to our talented team that makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn...

Senior Associate I

Bangalore, Karnataka 9 days ago
Novo Nordisk Global Business Services (GBS), India Department :Intercompany COE Are you passionate about accounting and intercompany processes? Do you thrive in a fast:paced environment where you can make a real impact? If so, we have an exciting...