BPO Senior Manager
India 1 month ago
Job Description
Job Title:Senior Sales Manager
Experience: 12:15 years
Location: Gurgaon (WFO)
Shift: UK Shift
Job Summary:
We are seeking a highly driven Senior Sales Manager with 12:15 years of success in non:technical B2B service sales, particularly within ITES, BPO/BPS, Healthcare, Banking, Logistics, Education, and Commercial sectors.
The ideal candidate should bring a well:established industry network, a portfolio of personal clientele, and a strong track record in staff augmentation and no:code/low:code service selling-specifically in business process outsourcing and managed services. This role is not suitable for candidates with a background in technical software or IT product sales.
Key Responsibilities:
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:Lead and own end:to:end sales efforts for service:led solutions across industries such as Healthcare, ESG, Travel, Financial Services, and Logistics.
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:Leverage a personal network and existing clientele to generate and close new business opportunities quickly.
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:Promote and sell no:code/low:code, non:technical services and automation solutions tailored to operational or process:driven needs.
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:Scale staff augmentation engagements by placing skilled resources across functions like claims processing, content moderation, customer support, and more.
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:Build and manage long:term relationships with key clients for account retention and expansion.
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:Develop and execute Plans of Action (POA) aligned with sales targets and organizational growth plans.
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:Work closely with delivery and operations teams to ensure smooth onboarding and service execution.
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:Monitor industry trends, client demands, and competitive movement in non:technical service domains.
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:Drive a target:focused approach to closing work orders within a B2B services framework.
Key Requirements:
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:12:15 years of B2B sales experience in service:led, non:technical industries such as BPO, ITES, or managed services.
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:Proven success in staff augmentation, particularly within back:office, operational, and support services.
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:Strong personal clientele and industry network capable of delivering new business opportunities.
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:In:depth understanding of non:tech service delivery and client expectations for process:heavy functions.
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:Strategic mindset with excellent planning, communication, and negotiation skills.
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:Highly self:motivated and capable of independently driving the sales pipeline from prospecting to closure.
Note: This is a non:technical services sales role. Candidates with experience in selling software products, SaaS platforms, or technical IT solutions will not be considered.
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