About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit Lubrizol. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Primary Work Environment The Lubrizol Advance Material plant in Dahej, India, is one of the manufacturing facilities operated by The Lubrizol Corporation, a Berkshire Hathaway company. This plant is part of Lubrizols global network and contributes significantly to the production of advanced materials and specialty chemicals. Dahej plant is equipped with state:of:the:art technology and follows stringent quality control measures to ensure high standards of production. The role of Assistant Manager IT is to handle IT operations including solution center operation, IT projects, IT compliances and to achieve satisfactory Customer satisfaction. Resource should have sound L2:L3 level technical knowledge of Microsoft Windows platform, Azure cloud computing, O365 and basic knowledge of SAP, LAN/WAN and application support to lead solution center team at Dahej or to support business. This position is responsible for interaction with Solutions Center teammates globally as well as the Operations Center, Asset Management, and Software Delivery teams as well as other IT groups and management. Travel to other sites to address end user issues or to attend IT meetings may be required. Roles and Responsibilities: Successful candidate will be responsible for: stylemargin:bottom:11.0px: : IT Leadership tasks for the site towards IT Service delivery operations, IT Asset management, IT vendor coordination and IT risk management. : execution of service requests up to 50 of the time; remaining 50 in management tasks coordination. : coordinating and overseeing different phases of projects as per agile methodology and to ensure that the project is delivered as per the agreement, and to the highest quality standards. : Smooth, efficient IT support and operations which includes but not limited to end user IT support, IT infrastructure support, Audio:visual (AV) setup availability, network availability, period health check for installed IT systems, reporting to manager, asset management etc. : managing and keeping IT Infrastructure at site up and running to the satisfactory level which consists of printers (MFP), IT network (LAN/WAN). : achieving satisfactory customer experience. : IT solutioning and procurements. : End user Trainings on IT systems : Onsite support SAP and non:SAP application. : IT:OT integration and support. : IT store operation for material received, installed and in stock with proper security. : providing support for utility systems like CCTV, Attendance machine, Access Control System. Partner with business team: stylemargin:bottom:11.0px: : Capture IT demand and ensure demands are addressed as per priorities. : Drive and shape digital initiatives, educate users and the team about benefits. : Regular interaction with key stakeholders, corporate IT, and IT partners to meet business requirements. Recommended Qualifications Qualification: : Four years technical engineering degree. Certification: : ITIL certification (required) : ServiceNow (preferred) : IT technology certification like MS Azure Fundamental, O365, etc. will be preferred. Expe