Responsibilities As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: :Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. :Assess and orchestrate the current and planned security posture for NTT data's Security infrastructure, providing recommendations for improvement and risk reduction. :Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. :Support security incident response as required; First line responder to reported or detected incidents. :Perform security research, analysis, security vulnerability assessments and penetration tests. :Provide security audit and investigation support :Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. :Provide support for the Vulnerability management program. :Provide 24x7 support as operations team working in shifts. :Participate in on:call system administration support including but not limited to weekends, holidays and after:business hours as required to service the needs of the business. Skills and Experience :4 to 5 years+ in Information Security space. :Strong experiance in Service Now Ticketing tool, Dashboards and Integration. :Strong experience with Zscaler ZIA, ZPA and ZDX. :Strong experience with Vulnerability Management Program. :Strong experience with Qualys Vulnerability Management Tool. :Some good to have Experience with Crowdstrike EDR and SIEM. :Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN:OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase :Strong oral, written, and presentation abilities. :Experiance with M365 Copilot. :Some experience with Unix/Linux system administration. :Strong experience with logging and alerting platforms, including SIEM integration. :Current understanding of Industry trends and emerging threats; andWorking Knowledge of incident response methodologies and technologies. Desirable :Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. :Excellent Experiance in Zscaler ZIA, ZPA and ZDX. :Experiance in Vulnerability Management Program. :Experiance in Qualys Vulnerability Management Tool. :Well:rounded background in network, host, database, and application security. :Experience implementing security controls in a bi:modal IT environment. :Experience driving a culture of security awareness. :Experience administering network devices, databases, and/or web application servers. :Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities :Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co:ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. :Document daily work and new processes. :Embrace a culture of continuous service improvement and service excellence. :Stay up to date on security industry trends.