NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Specialist Advisor to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). As a member of the Security Technology Operations (STO) you will work as part of a multi-disciplinary security team. Specifically working with a security toolkit in a global organisation, your responsibilities will largely be focused in the areas of Antivirus/Malware and Certificate Lifecycle Management (CLM). We use industry leading software including Crowdstrike and TPP (Venafi). Day to day you will be acting as the consultant for Crowdstrike, Venafi and Symantec Protection Engine (SPE). You will be managing a team of Lv1 and 2 analysts. You will report into the Data Loss Prevention and Endpoint Management product lead located in EMEA, the NA and EMEA STO Regional Leads and the Global Head of STO. Key Responsibilities: Quality assurance of incidents, service requests and change requests Attainment of SLAs, KPIs and associated reporting Ensure system/application alerts are acknowledged and actioned Appropriate escalation to STO management and leadership Oversight of all activities of the team across incidents, service requests and change requests Manage high-priority incidents and requests related to the toolset Ensure strict compliance with audit controls and evidence requirements Lead advanced troubleshooting of complex incidents and provide expert support to L1 and L2 team members Assist the product lead on major incident management calls to provide support on active incidents coordinating the larger team Mentor and share advanced knowledge with L1 and L2 analysts Identify automation and optimization opportunities Excellent prior experience and understanding of Antivirus/Malware and CLM terminology and processes Reporting using PowerBi, PowerPoint and Excel Scription using PowerShell and Batch files Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field 5-7 and 7-10 years of experience in a security operations role 2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills Expert troubleshooting capabilities Exceptional communication skills NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.