Whether you have worked in debt advice before or are looking for a new opportunity, we can help you develop your skills and knowledge to join our debt help team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you. CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all. Salary and Progression Starting salary of £24,477.20 with the opportunity to progress to a Debt Advisor role with a salary of £26,664.75 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £28,957.27, usually after 2 years( based on meeting necessary performance and development criteria). After this there are manager and specialist roles that may become available to apply to for further career progression.   Bradford Head Office based initially during training but with hybrid working split between home and our office available after completion of initial training and once sign off is achieved which can take up to 12 months. You can of course work from the office entirely if preferred As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free. Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with. What a debt advisor does: Build budgets to support clients in managing their finances Create tailored advice plans to give suitable options to become debt free Negotiate with creditors to create a sustainable payment plan and stop further debt collection Resolve client queries over phone, email and sms Working with partner churches in running their local debt centres. Closing Date 18/07/2025