Desktop Support Engineer Salary:£28,000 + company benefits Location: Avonmouth, Bristol Duties and responsibilities: 1st line resolution of user reported issues Troubleshooting Windows operating system, and application issues Configure and deploy laptop and Apple Mobile devices Basic MDM administration of Apple Devices Supporting deployment and update of software Troubleshoot hardware and software faults Install and configure new end user devices to company standards Good customer facing skills and ability to prioritise your workload are also key aspects of the role.Desired skills and experience: Experience and/or Qualifications in an IT support role Experience with Windows 10 and Apple iPhone iOS/iPadOS Experience with MS O365 Packages Experience with Active Directory and group policies Ability to maintain a high degree of customer service for all support queries Proactive approach, ability to prioritise and manage own workload --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.