Customer Support Administrator, PE28
United Kingdom 1 month ago
Job Description
We are looking to recruit an Administrator on behalf of our client within the automotive industry. This role is to oversee a growing portfolio of customer accounts ensuring these are administered and managed effectively.
Candidates will posess the following skills and experience:
* Ensure all data input of vehicle documents is completed with accuracy and within agreed time scales.
* Efficient and accurate filing of vehicle documents.
* Responsible for booking in units at multiple Vehicle solutions locations.
* Responsible for using multiple external databases and systems.
* Be the point of contact for customers and develop and maintain excellent relationships with vendors.
* Experience within a customer facing role with the ability to resolve customer queries and complaints.
* Excellent customer service skills
* Strong administration skills
* Excellent interpersonal and communication skills both verbal and written.
This is a full time role working 40 hours a week on a Mon-Fri basis.
There is a also a requirement for a part time role which is 24 hours a week over 3 days.
Full CV will be
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