Job ID: Leviat unites the expertise, skills and resources of CRH's construction accessories companies in a single global organisation. We imagine, model and make engineered products and innovative construction solutions for a dynamic industry. We support ambitious construction partners to build better, safer, stronger and faster, and help turn awe:inspiring architectural visions into reality. By combining our strengths, we are more agile and responsive to evolving customer needs. From the build of new schools, hospitals, homes and critical infrastructure, to the repair and maintenance of heritage structures, our engineering skills and product technology are making a difference around the world. Our engineers provide technical design assistance at every stage of a project, from initial planning to installation and beyond. Our technical support services range from simple product selection through to the development of a fully customised project:specific design solution. Our digital engineering tools include industry:leading calculation and design software and Building Information Modelling objects. Helping to develop a more sustainable built environment is one of the biggest contributions Leviat makes to the communities in which we operate. We are currently looking for an Internal Sales Administrator to join our existing sales team at our Dustable site. About the role The purpose of this role is very customer focused, you will need to deliver excellent customer service in order to maintain and expand our customer base and also have the ability to handle customer calls and emails in a timely manner with the ability to prioritize. Main responsibilities In this role youll: - Excellent verbal and written communication skills to deliver good Customer service levels - Respond to incoming requests and enquiries - Preparing quotations and follow up calls - Proactive sales - Support service for invoice/delivery queries, Returns/restock - Chasing and confirming delivery enquires - Stock and Purchasing - Sales order processing (SOP) - Maintaining sales records - AX trouble shooting and CRM maintenance - Maintain service lever Experience and qualifications To be successful in this role youll need: : GCSE (or equivalent) in Maths and English grades A:C : To be an enthusiastic person with a can do attitude able to work on own initiative. : Excellent communication skills. : To be methodical, organised with ability to prioritise. : To be computer literate (Particularly Microsoft Office and Dynamics CRM and SOP) : To possess a good attention to detail and to be accurate. : To be able to manage and respond to multiple issues at once whilst meeting deadlines : Excellent verbal and written communication skills : Ideally experience of working in a construction or manufacturing business. : A proven track record of account management and converting quotes to orders. : To be able to read and understand technical drawings. Competancies: : Drives Result : Cultivates innovation : Collaboration : Drives vision and purpose : Strategic mindset : Courage : Being resilient : Decision quality . WORKING AT CRH As a multinational and multicultural organization, CRH recognizes that our diverse and talented global workforce is critical to sustaining competitive advantage and long:term success. At CRH we want to challenge all of our employees to reach their full potential and play their part in the success of our business. We place a strong focus on developing and empowering our employees to help ensure that we have the talent and capabilities we need now and in the future. We also strive to provide an attractive, rewarding and stimulating modern work environment that will engage and inspire our employees to meet the ever evolving standards and expectations of