Service Coordinator (Scheduler/Controller/Customer Service) Exeter Hybrid Working : 3 Days Office and 2 Home Working 8am to 4.30pm Monday to Thursday and 8am to 4pm Friday (39 hours a week) A GBP 28,000 to A GBP 30,000 + 10 Annual Bonus + Pension + 25 Days Holiday + Bank Holidays + Life Assurance + Laptop + Training Service Coordinator position available in a highly successful manufacturer of forklift trucks. Youll enjoy working in a people focussed business in a world leading company offering excellent training and support. for the role, you need to have experience in a busy admin, customer service, controller or coordinator role. The role will suit those looking for a busy role in a team based environment. Every day is different and the role is fast paced. Part of a team you will be responsible for managing and controlling the engineers to breakdowns and planned service work whilst communicating with the customer at all times. Youll also produce quotations and deal with any queries. Youll work closely with service engineers, supervisors and service managers. The Service Coordinator Role in Brief: * Liaise and organise service engineers with breakdowns and planned service work * Maintain accurate data * Arrange and plan any work required * Provide effective communication to the customer via phone and email * Liaise with Service Managers to produce service schedules communicating with engineers and customers The Person Required: * Experience in a coordinating, scheduling, controller, admin, customer service role * IT skills * Excellent customer service skills