Customer Care Advisor Bridgwater A GBP 24k LONG TERM TEMPORARY Working hours : Monday : Friday 08.30:17.00 ( Hybrid ) Hawk 3 Talent Solutions is seeking a proactive and professional customer care advisor for our client based in Bridgwater. This role is essential in maintaining and developing product sales. Key Responsibilities: Provide professional and timely responses to customer inquiries through all communication channels (email, phone, social media, etc.) Manage the end:to:end order cycle using ERP systems, including stock availability, order placements, and delivery status updates Address and resolve customer complaints effectively Keep customers informed about outstanding projects and updates Collaborate closely with the Supply Chain and Sales Managers to optimize order processing and achieve sales targets Support the external sales team and suggest opportunities for service improvements Key Skills : Excellent communicator with the ability to build strong relationships Strong organizational skills and the ability to multitask effectively Proactive, professional, and confident, with a strong sense of initiative Closing date is 01.06.2025 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. please follow the application process for the site this job is advertised on or to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy our website.