Sanctuaryprovide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service. Works Coordinator Rochford based covering Basildon, Canterbury and Brighton areas GBP 32,081 : GBP 33,769 per year 40 hours per week : Monday to Friday : 8:00am to 4:30pm We are looking for a Works Coordinator to join our Property Delivery team based in Rochford. You will be responsible for delivering, coordinating and maintaining effective and efficient coordinative systems to support the delivery of services. You will oversee the Minor works team in the South East region. Communicating with the wider regional team, you will work in a team and provide timely information to support team members when dealing with repairs which have been scheduled. The role of Works Coordinator will include: : Supporting the regional team with effective communication to ensure accurate and timely information is collected and coordinated to meet the required timescales : Provide quality statistical information on key performance indicators to assist managers in target setting, performance monitoring and implementing improvements where needed : Updating all manual and computerised records in an accurate and timely manner : Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately : Maintaining relationships with internal and external stakeholders such as managers and trade colleagues Skills and experiences: : Recent experience of providing administrative support to senior management : Experience of Property Services Day to Day Process : Experience of working in an appointment / work scheduling environment : Some knowledge of producing quality compliance and statistical information : Ability to work on own initiative and independently : Excellent communication and customer care skills : Proficient user of Microsoft packages including Word, Excel, Outlook and Teams About us Sanctuary Property Services provide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: : 25 days annual leave (rising to a maximum of 30 days) plus public holidays : A pension scheme with employer contributions from Sanctuary : Life Assurance : Employee Advice Service including counselling : Cycle to Work scheme : Voluntary health plans : Employee discounts : Wellbeing support and tools : Employee recognition scheme : Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues : GBP 32,081 per annum (rising to GBP 33,769 per annum after 12 months, subject to satisfactory performance) View the job profile (if the link is unavailable the Sanctuary careers website) Closing Date: 21 May 2025 If youre unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you : reserve the right depending on application numbers to close or exten