Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank. Our multi:disciplined teams include DevOps Engineers, IT Architects, Front and Back End Developers, Infrastructure specialists, Cyber experts, as well as Project and Programme managers. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK:based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. We are currently seeking Endpoint Engineering SME to join the End User services, Workspace Engineering team. The team is responsible for engineering and automating all aspects of End user devices including, Windows 11, macOS, eLux and virtualisation technologies used within HSBC including updates and lifecycle management. This also covers the technologies supporting the end user devices, (including, but not limited to, Citrix Virtual Apps/Desktop, Citrix NetScaler, Citrix Cloud/DaaS) with workloads hosted on VMware and Microsoft Azure, JAMF, SCOUT, MECM and Intune MDM and whilst using automation technologies, such Jenkins and Ansible. This role presents an opportunity to be actively involved in shaping and defining the End user devices strategy, management infrastructure, image components, update strategy and telemetry data for a 300k+ devices in the estate across 26 countries. In this role you will: stylelist:style:type:circle;margin:bottom:11.0px: : Be responsible for delivering the overall End user devices solutions including OS, configuration, infrastructure and some applications to provide an outstanding experience to connect to the HSBC environments. : Work with key stakeholders to define future End user hardware requirements. : Define and continuously optimise the management infrastructure approach and tooling including inventory and telemetry data. : Use automation and DevOps tooling to deliver complex updates and configuration changes across the estate at speed and reliably. : Provide technical expertise to stakeholders and other technology teams within the Chief Technology Office. (CTO) and Cybersecurity : Contribute to the team and organization strategy and goals working collaboratively and demonstrating a commitment to shared success. Requirements stylelist:style:type:circle: : Good understanding of the financial services business or other large scale enterprise level business areas and be able to translate business needs into appropriate IT solutions. : Demonstrate extensive experience of engineering solutions in a large:scale end user device estate and have strong communication skills to be able influence senior management and challenge stakeholders : Proven experience with automation and DevOps tooling (Ansible, Jenkins, GitHub, Splunk, Azure DevOps, Terraform, PowerShell, etc.) : Demonstrate extensive engineering experience delivering business requirements on Windows, mac and eLux OS and supporting infrastructure. : Engineering solutions on Azure foundation platform using Infrastructure:as:a:code methods and demonstrable Azure experience, Infrastructure build and configurations of a variety of services including Compute and Storage : Experience of building a range of services in Azure, including virtual desktops : Demonstrate experience of Windows365, Autopilot and Intune, MECM, OSD TS, Active Directory, Group Policy management and Intune policies along with Citrix Cloud/DaaS service experience preferred. : Experience on delivering of Microsoft modern endpoint cloud ser