Job Details: Job Reference: HCC620605 Salary Range: GBP 32,149 : GBP 35,241 per annum Work Location: Bar End, Winchester Hours per week: 37 Contract Type: Permanent Closing date: 11 May 2025 Interview date: 21 or 22 May 2025 The Role: As an Intelligence Systems Analyst, you will be responsible for leading the maintenance and continuous development of our Customer Relationship Management system Arcus Global and managing other technical platforms which support service delivery. It's an exciting time to join the service following the recent launch of this new CRM system which has the potential to transform how the service approaches service delivery. This role requires proficiency in system management principles and approaches with an interest in technology:led solutions. You will collaborate with the service to understand their requirements and will drive the continual evolution of the Salesforce based Arcus Global system. Alongside your work in shaping our central system, you will also lead the development of technology:based operational improvements by utilising Office365 apps including MS Power Apps, MS Forms, MS Power Automate and more where the opportunity arises. You will support operational teams by assisting with the management of specialist software packages and will lead on the management of operational data through the maintenance and improvement of our SharePoint site. Trading Standards work on behalf of several government bodies to support the compliance and regulation of laws developed to keep people safe and businesses trading fairly. These laws cover a variety of areas, for example, Animal Health (eg. disease management), Animal Feed (eg. ensuring food remains safe from farm to fork), Product Safety (eg. testing products for safe use), Fair Trading (eg. investigating scams) and Food Safety (eg. testing food samples). By analysing and interpreting data and supporting service development projects, you will help to shape how the service can best respond to these competing priority areas. If you have an interest in systems management and systems:led thinking, particularly in improving real:world processes through technology, then we would like to hear from you. What We Can Offer You: Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward:looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package. Additional Information: Intelligence Systems Analyst Job Description and Person Specification Contact Details for an Informal Discussion: Matthew Prince, Senior Business and Intelligence Analyst at County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer : committed to ensuring that our recruitment and selection process is inclusive and accessible.