Temporary SSL Business Analyst Balance of home and office working (Base location will be dependent upon suitable candidate) GBP 48,232 per annum (pro rata) 37.5 hours per week : Monday to Friday 9:00am to 5:00pm Temporary position for 9 months Sanctuary Supported Living is delighted to be recruiting for a temporary Business Analyst. As a Business Analyst,you will work on developing the business requirements and solutions for our key projects. The core focus for this role will be on our current Customer Experience Programme, which will deliver business transformation across Sanctuary based on a new implementation of Salesforce. You will be critical to understanding the way we work within Sanctuary Supported Living by working closely with all stakeholders, facilitating, and validating the design of our new processes including the mapping of As:Is and To:Be processes and developing new operating requirements to meet our strategic objectives. The role of Business Analyst will include: : Making recommendations to the Senior Management Team to support decisions on any area of business change : Liaising with internal and external customers to identify business needs : Performing analysis to enable the implementation of effective change : Supporting projects throughout the project lifecycle to ensure objectives are achieved : Reviewing key business issues and considering how best to improve business performance : Conducting data analysis to establish areas requiring improvement : Documenting and implementing new and existing project management processes to achieve project efficiencies and cost reductions : Ensuring processes are communicated to and fully understood by all stakeholders : Manging a broad range of stakeholders at all levels throughout the business : Delivering system, process and cultural change Skills and experiences: : Previous experience of undertaking business analysis, identifying and implementing business improvements and knowledge of systems implementation and optimisation : Previous experience of Salesforce system implementations is desirable. : Proven experience in the completion of business change impact assessments : Experience delivering business improvement projects within time, quality and budget constraints and creating business cases for change and other project documentation : Knowledge of business requirement definition, leading to technology implementation : The ability to manage a variety of stakeholders, sometimes with competing objectives : Experience producing quality business documentation, including process documentation and developing robust policy documentation : The ability to develop strong relationships with other programmes to identify efficiencies and dependencies to delivery : Travel will be a requirement of the role, therefore a full valid driving licence is essential Are you ready to be your best? Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: : At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)pro rata : A pension scheme with employer contributions : A variety of online discounts and rewards from major retailers : Health and well:being plans : Life assurance : Family friendly arrangements, including opportunities for flexible working : Tax efficient savings through our Cycle to Work scheme : A wide range of learning and development opportunities Job Reference: We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, dont forget to use your internal careers account to submi