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Business Operations

Calgary, Alberta 14 days ago

Job Description

Job Type:Permanent Work Model:Hybrid Reference code:129514 Primary Location:Toronto, ON All Available Locations:Calgary, AB; Burlington, ON; Kitchener, ON; Ottawa, ON; Toronto, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100 Canadian:owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. :Have many careers in one Firm. :Enjoy flexible, proactive, and practical benefits that foster a culture of well:being and connectedness. :Learn from deep subject matter experts through mentoring and on the job coaching :: What will your typical day look like? For All Levels: Analyst, Consultant, Senior, Manager :Coordinate cross:functional teams to ensure seamless program execution and operational alignment :Track schedules, milestones, and dependencies to ensure timely, accurate program delivery :Maintain dashboards, trackers, and operational reports to surface insights for leadership :Drive documentation and knowledge sharing to support onboarding, compliance, and operational continuity :Participate in internal and external meetings to ensure alignment and drive follow:through Senior: :Translate program goals into actionable plans with measurable milestones :Identify operational inefficiencies and propose scalable process improvements :Facilitate and support coordination across teams to resolve blockers and optimize delivery :Manage teams :Contribute to risk assessments and compliance reviews across class programs Manager: :Lead strategic planning and end:to:end execution of complex class action programs :Oversee change management, fiscal tracking, and performance metrics :Drive cross:team alignment and support executive decision:making with data and analysis :Manage large teams :Partner closely with the Program Director to guide long:term operational strategy About the team Deloitte Claims is a fast:growing team within our Risk, Regulatory and Forensics practice. We manage class action settlements of all sizes across both private and public sectors. We leverage some of the best:in:class technologies-cloud platforms, automation, data analytics, and secure digital communications-to streamline every step of the process. From intake and claims review to distribution and reporting, our tech:enabled approach brings speed, accuracy, and transparency to complex settlements. We partner with litigators, in:house counsel, and courts from early case planning through final resolution, delivering expert guidance and operational precision at every stage. Enough about us, let's talk about you Analyst, Consultant and Senior: :Bachelor's degree in Business, Management, Accounting, or a related field :Advanced Excel skills required; data modelling skills are an asset :2:4 years of experience in program operations, project coordination, or cross:functional delivery :Skilled at translating complex legal or operational content into clear, actionable procedures :Confident in driving change, influence dxecision making, and holding teams accountable :Comfortable working cross:functionally with legal, data and product engineering, compliance, and product teams :Highly organized with strong attention to detail and excellent written and

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