Customer Supply Chain Representative - International
Ontario 1 month ago
Job Description
?Job Description?A Sustainable, Forward Thinking Protein CompanyMaple Leaf Foods announced that it will be separating into two independent public companies. ?The new Pork Company; Canada Packers will be unleashed as a world leading organization producing sustainable meats. This will provide both businesses with a sharper focus to execute their own growth strategy and both are committed to best-in-class strategies.??Canada Packers will be a leader in sustainability produced, premium quality and value-added products.? Canada Packers is building its leadership team, and this is an exciting opportunity to join a premium company that is unlocking significant growth potential.?Our job is to make great food.The Pork Company will embrace Maple Leaf Foods strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced, and challenging.? We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.??The Opportunity:The Customer Supply Chain Representative is responsible for researching, analyzing, and recommending changes to Maple Leaf Foods? business process with the goal of improving operational efficiencies, quality, service, and profitability. In this role, you will work closely with the individual product managers, global logistics, MLF customer service team and MLF foreign offices to support the overall business and reinforce the company?s ambitious vision.Any MLF team member interested in being considered for this role are encouraged to apply online by May 22. Applications received beyond that date are not guaranteed consideration.?Snapshot of a Day-in-the-Life:Key?contact for International Customers orders, logistics and inventory flow challenges for all day-to-day activities with assigned customers and business unit.Compile and maintain price lists obtained from product Managers and forward to production operations.Processes orders through an order management systemManages customer communication on any issues related to shipments.Collaborate with Transportation to determine the most efficient method to deliver products on time and in full to customers.Acts as a liaison with the customer for all post sale communicationsValidate customer claims and returns hold plants/distribution accountable to address root causes along with escalating issues.Execute and manage the price discrepancy reports and create any debit/credit note as neededCollaborate with Demand planning, Sales and customer to work through any order to forecast variance.Participates in projects/ process to resolve short and long-term customer issues or initiatives.Develops and maintains strong customer profiles and SOP?s.Works in conjunction with the Sales to ensure customer strategic vision and logistical needs are met or exceeded.Prepare short report and open order report.Ad hoc duties as requiredResponsible for analysis of weekly orders and liaising with the plants and foreign office regarding production and shipment capabilities.Send purchase orders to suppliers, sales orders to customers and/or oversea offices, ensuring properr signatures/authorizations are obtained.Organize, authorize, and submit product invoices for on-time payment, which includes verifying the amounts and securing the product manager final sign-off.Prepare weekly and monthly analysis on pricing, volume, and shipment tracking.Provide vacation back-up to other team members when required.?What You?ll Bring:A university degree/diploma or equivalent work experience is required.Proficiency in MS Office, especially Excel, and an aptitude to learn new software when required.A minimum of 3-5 years? combined experience in administrative, customer supply ChainLogistics or documentation background is an asset.Excellent ability to multi-task, meet deadlines, and to work in an extremely fast paced environment.Excellent interpersonal and communication skills (Listening, Written and Verbal).Extremely well organized and detail oriented.Ability to take initiative and independently prioritize own work.Proficiency in MS Office especially Excel and an aptitude to learn new software when required.Fluency in additional language(s) is an asset.?What We Offer at Maple Leaf Foods:Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance?combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.?Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.Defined Contribution Pension Plan with company matching that starts on your first day of employment.Learning and development opportunities, including workshops, ?speaker series? events, and resources that allow you to develop your skills and progress your career.Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.?About Us:We?re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let?s build a better future, together.?We?re passionate about food. For more than 100 years, we?ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf?, Schneiders?, and Greenfield Natural Meat Co.? We?re on a journey to become the most sustainable protein company ? not just in Canada ? but on earth.We are carbon neutral.We are one of the only food companies in Canada to set science-based targets.We?re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.?A diverse and inclusive work environmentChampioning diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We?re so much stronger when we know we?re accepted and valued for who we are and what we each bring to the workplace.?We embrace a strong, values-based cultureOur eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.Doing What?s RightShared ValueHigh PerformanceDiverse and Inclusive TeamsDisciplined Decision MakingOur AccountabilityIntense CuriosityTransparency and Humility?
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