ID de la solicitud: Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. Scotiabank is seeking a seasoned professional to fill the role of Success Management Director within our Global Network Engineering (GNE) division, responsible for ensuring the successful adoption, optimization, and ongoing satisfaction of Global networking solutions bank wide enterprise environments. This leadership role focuses on driving customer success strategies, fostering strong relationships with stakeholders, and aligning network engineering solutions with business objectives. The role requires deep technical expertise in networking domain and comprehensive understanding of Domain Data Center Network, Contact Center Technologies, and Unified Communications Telephony Engineering and Operations. An aptitude for becoming a global leader, streamlining engineering/operations globally by enhancing communication between technical teams and business units, and managing vendor relations. The ideal candidate will possess a robust banking background, exceptional leadership skills, ability to translate technical strategies into actionable business solutions with technical proficiency to attend audits and resolution with corrective actions and process improvements. Is this role right for you? : Act as the principal advocate for Global Network Engineers, ensuring business requirements are clearly understood and solutions are thoroughly vetted with the Head of Director. : Alleviate administrative responsibilities from technical teams, ensuring they can focus on strategic engineering tasks. : Partner with System Integration and Delivery to represent GNE in monthly strategic meetings, aligning engineering solutions with business objectives. : Develop and communicate cost estimates for new initiatives, ensuring alignment with the banks financial strategies and securing necessary funding from Canadian Banking stakeholders. : Leverage strong skills in network management, with in:depth knowledge of Domain, Data Center, Contact Center, and Telephony systems to support global operations. : Drive global strategies, ensuring alignment and efficiency across all regions, and lead initiatives to enhance the banks technological infrastructure. : Lead GNE representation at monthly vendor operations meetings, ensuring robust vendor relationships and effective communication. : Provide quarterly updates on vendor tracking and action plan progress to the US TPRM team. : Guide GNE Coupa administrators in adhering to TPRM guidelines and assist with questionnaire completion. : Ensure seamless new vendor onboarding via Coupa, coordinating with the GPS team for integration with GNE operations. : Conduct quarterly vendor performance assessments to ensure alignment with Scotiabank's service quality standards. : Develop, monitor, and analyze KPIs to drive continuous improvement in GNEs operational efficiency. : Utilize strong technical skills to track and resolve audit findings, ensuring compliance with regulatory standards and internal policies. : Implement corrective actions and process improvements based on audit findings to enhance operational integrity. : Collaborate with GNE teams to secure timely submissions of project proposals and accurate funding estimates. : Lead the development of robust business cases for GNE:driven initiatives requiring funding from lines of business, in partnership with PDS in Canada and SI and D in Latam. : Organize and lead monthly leadership meetings, fostering a culture of collaboration and strategic alignment. : Coordinate two annual GNE staff events (Summer and Winter) to promote team cohesion and morale. Do you have the skills that will enable you to succeed in this role? : Extensive experience in the banking industry with a strong under