Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. Purpose The Manager Business Insights and Analytics plays a pivotal role in advancing the strategic agenda by harnessing data:driven insights. This position is responsible for informing client centric decision:making, optimizing client dynamics analysis, and enhancing business growth through advanced analytics. The successful candidate will collaborate cross:functionally and contribute to the continuous evolution of our client segmentation. Accountabilities Analytics - Implement, track, and report Client Dynamics Key Performance Indicators (KPIs) - Combine quantitative and qualitative business data from various sources to identifysynergies and growth opportunities. - Analyze and identify improvements across key client metrics, including acquisition,referrals, deepening, primacy, and retention. - Leverage analytical skills to collect and synthesize quantitative and qualitative businessdata from various sources, generating data:driven insights and identifying efficiencyopportunities. - Collaborate with teams across IWM to develop high:standard presentations on amonthly/quarterly basis, including Business Reviews, Deep Dive analyses, and Countryvisits - Partner with business lines and markets to develop use cases for the GDAP project andcontribute to the definition and standardization of KPIs across the footprint - Collaborate with business stakeholders, engineering teams and product owners toensure the successful implementation and ongoing operation of the GDAP platform - Develop partnerships with in:country data teams to leverage additional data sourcesand insights Client Experience and Segmentation - Roll out, and monitor key performance indicators (KPIs) for CX and Segmentation. - Drive improvements in client acquisition, referrals, deepening, primacy, and retentionusing data:driven approaches. - Perform in:depth analysis of NPS and client data to uncover trends, preferences, andbehaviors that impact client engagement and satisfaction. - Collaborate closely with cross:functional teams to leverage data insights in creatingpersonalized client experiences and targeted marketing strategies. - Support the definition of segmentation guidelines for the emerging high:net:worth(HNW), and ultra:high:net:worth (UHNW) clients as well as other subsegments such asbusiness owners, women, healthcare professionals. - Utilize data analytics to identify distinct client segments needs and tailor products, services, and communications to meet client preferences. Leadership - Champions a high:performance environment and contributes to an inclusive andcollaborative work environment. Education / Experience - Master's degree in Business, Analytics, Engineering, Economics, Statistics. - 2+ years of relevant experience in client analytics, segmentation, or related roleswithin wealth management or financial services industry. - Strong project management skills, capable of developing and executing plans. - Proficiency in quantitative analysis, statistical modeling, and data visualization tools(e.g., Python, R, Power BI) is an asset. - Experience with client segmentation methodologies and tools. - Excellent prioritizing, presentation, and communication skills. - Ability to work independently and in an agile, highly collaborative work environment. - Highly organized, attention to detail, and able to meet tight deadlines and work on aproject:based environment. - Familiarity with analytic processes and data:based decision making. - Fluency in Spanish is an asset. Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future, we help our customers, their families and their communities achiev