Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high:performing culture. The Service Management Technology team is accountable for all aspects inclusive of plan, build, run, and technical governance of all technologies used in support of Scotiabank's Service Management objectives. This team provides the technical leadership and strategic vision and planning for the implementation of Service Management tools within Scotiabank. This team ensures that the ServiceNow platform has the capability to support new technologies, maintains high levels of systems and platform performance, availability and reliability and ensures the overall security of data stored within selected toolsets. The Solution Architect is a key member of the Service Management Tools team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architects and supporting team members to deliver the complete solution for the customer. Is this role right for you? In this role you will: : Participate in process flow analysis and process redesign : Provide architecture and technical direction for design and implementation : Perform custom or OOTB demonstrations as required : Provide subject matter expertise and industry best practices : Produce a detailed functional design document to match customer requirements : Co:team with other Technical Architects to produce a technical specification for custom development and systems integration requirements : Participate and provide inputs to effort estimates : Maintain current ServiceNow knowledge through self:study and utilization of available training Whats in it for you? Ideal candidate must be self:motivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast:moving environment. Additional preferred qualifications are: : B.S. degree in Computer Science, MIS or equivalent preferred : Advanced experience with ServiceNow configuration/custom development and scoped applications : Extensive hands:on experience with client:side development: UI Policies, Client Scripts, AJAX, etc.) : Extensive hands:on experience with server:side development: Glide Server APIs, Business Rules, Script Includes, etc.) : Self:motivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. : Organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast:moving environment : Broad experiences with a wide range of ServiceNow suite applications/modules (ITSM, ITOM, ITBM, ITAM, IRM and SecOps) and Common Service Data Model (CSDM) data framework : Strong presentation and communication skills : Ability to understand business requirements and convert them into solution designs : Knowledge of web:based systems architecture, service:based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities : Should have participated in, and be familiar with project methodologies : 5:7 years of relevant experience in professional services or customer support operations : 3:6 years of ServiceNow systems integration and/or implementation experience : Prove