Overview Languages English Education Bachelor's degree Experience 7 months to less than 1 year Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Additional information Security and safety Basic security clearance Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Sitting Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Employment groups Help - Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people Persons with disabilities Newcomers to Canada Veterans Visible minorities Youth Who can apply to this job? Only apply to this job if: You are a Canadian citizen, a permanent or a temporary resident of Canada. You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. How to apply By email raenanconsultancyinc@gmail.com How-to-apply instructions Here is what you must include in your application: Cover letter