Are you passionate about leading bold digital transformations and creating world:class experiences for millions of passengers? Vancouver International Airport (YVR) is a recognized global leader in innovation, and were looking for a senior digital leader to help shape the future of how travelerstravellers connect with YVR across every digital touchpoint. As a key member of our Innovation and Technology Group, your strategic and technical leadership will guide the design, delivery, and evolution of high:impact digital platforms, including mobile experiences, loyalty engagement tools, real:time guest:facing systems, and advanced passenger journey solutions. Youll help us push the boundaries of what an airport experience can be, seamless, intuitive, and deeply human. Position overview Reporting to the Director, Software Development and Digital Channels, the Manager, Digital Channels provides strategic technical ownership of YVRs public:facing digital platforms. This includes oversight of web, mobile, and real:time experience solutions that span the digital journey from curb to gate and beyond. Working closely with teams across the airport, this role leads the delivery of scalable, secure, and innovative technologies that elevate both the passenger experience and operational performance. Youll also play a role in the future commercialization of in:house innovations, helping to define and shape digital assets that may serve other airports or industry partners. Key responsibilities include: Help Defining and executing a multi:year digital platform strategy that positions YVR as an innovation leader in global aviation. Leading technical delivery of mobile, web, and guest:facing digital systems through Agile teams and modern DevOps practices. Shaping the future of personalization, loyalty, and real:time information delivery across digital environments. Ensuring digital solutions meet the highest standards for security, accessibility, performance, and scalability. Overseeing platform architecture and vendor partnerships across a range of integrated digital systems. Championing human:centered design, operational efficiency, and digital service excellence in everything we deliver. Building and mentoring a multidisciplinary team of developers, designers, analysts, and strategists. Representing YVR at external events, forums, and with industry collaborators, showcasing our leadership in digital transformation. Key qualifications include: Bachelors degree in Computer Science, Digital Media, Information Systems, or a related field; Masters degree preferred. Minimum 10 years of progressive leadership experience in digital innovation, with substantial experience in passenger:facing digital solutions. Proven track record as a senior leader in large:scale digital transformations within complex operational environments such as aviation, transportation, retail, or hospitality. Extensive knowledge of modern web and mobile frameworks (React, Angular, Flutter, Swift), content management systems (Sitecore, WordPress), cloud platforms (AWS, Azure), and best practices in DevOps. Strong expertise in digital signage and wayfinding solutions and operational technology integration. Certifications in Agile Leadership, Scrum Master, Enterprise Architecture, UX/UI Design, Project Management (PMP), or ITIL preferred. This role will primarily operate from YVR offices and may require occasional travel and participation at industry events and forums. This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be considered for all internal applicants. As part of our recruitment process, short:listed candidates may be required to participate in an assessment process. Salary Range : Salary Range: 102,880 to 154,320 per annum, based on a 37.5:hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity. Performanc