Job Description : HR Operations Associate: Grade 4 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA Services currently seeks an HR Operations Associate to join our team in the Gurgaon/Delhi, INDIA Area. Overview: The HR Operations Associate delivers day:to:day support of Human Resources (HR) transactions, hiring, filing, inventory and other processes. Ensures all employee information/documentation is entered, maintained, and filed within HR system(s) and hardcopy files. Ensures questions are addressed correctly and in a timely manner, and where needed, escalates and routes issues to the most appropriate HR individual / department. Duties Include: : To assist with New Employee Orientations and assure to have complete personnel files, including the request to sign all legal documents. : Perform HR/related activities on SAP/SuccessFactors platform, primarily pertaining to the employee life cycle (from Hire to Retire). : Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per Legal/HR Business Partner requirements : Assist with Tier One general inquiries for Global People : To process the various HR transactions as per the laid guidelines/SOPs : Manage calls from employees and other HR Staff (Proficient English/verbal communication skills) : To receive/respond to email inquiries and assigned tickets : (Proficient writing skills) : To perform tasks within the established turnaround time and capable of multitasking on a day to day basis : Open for new business process changes and adaptability for new systems/technology : Other responsibilities/tasks as assigned Basic Qualifications: : Relevant Master's degree, or equivalent combination of education and experience : Open to work in 24/5 shift model : Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint) : High level of accuracy and attention to detail : Proficient organizational skills : Ability to work independently : Solid communication and interpersonal skills : Ability to handle confidential information with utmost confidentiality, tact, and diplomacy