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Customer Service Administrator

bishops stortford, UK 1 month ago

Job Description

Job Title:Student Services Adviser Location: Bishops Stortford (CM22 7TD) Salary Range: GBP23,000 : GBP24,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday 9.00 to 5.30 Simply Academy a leading provider of financial educational services is looking to add an experienced office administrator to their established student services support team. Established in 2006, Simply Academy has quickly become one of the UKs leading training academies, key to their success has been their fresh, vibrant, and friendly alternative approach to delivering professional education programmes. This is an exciting opportunity for someone who is enthusiastic about the development and progression of others and your duties would include. * Student Assistance: Act as the first point of contact for student inquiries, offering guidance on course materials, enrolment, and general support * Administrative Support: Manage student records, course registrations, and provide assistance with documentation and certifications * Customer Service: Respond to student queries via phone, email, and live chat in a professional and timely manner * Problem Resolution: Address student concerns effectively, ensuring any issues are resolved efficiently or escalated when required * Team Collaboration: Work closely with the Student Services team, trainers, and other departments to provide a seamless student experience * Student Engagement: Contribute to student retention and satisfaction by offering proactive support and encouragement Required skills: * Strong communication and interpersonal skills * Good organisational and administrative abilities * Ability to handle multiple tasks and prioritise workloads effectively * Proficiency in Microsoft Office and CRM systems * A proactive and problem:solving mindset * Experience in a student support, customer service, or administrative role (preferred but not essential) We are looking for a friendly, approachable person that would work well in a fast:paced role, who is well organised and able to adapt to take on different tasks day to day. If this sounds like you then please apply now to find out more. *In line with our Safer Recruitment Policy 2022, Simply Academy will request a Disclosure and Barring Service (DBS) is supplied as a condition of every appointment and will conform with statutory and non:statutory guidance contained in Keeping Children Safe in Education 2022 Please click APPLY to submit your CV and Cover Letter for the role. Candidates with the relevant experience or job titles of: Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Education Administrator, Student Services Assistant, Client Services Executive, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator may also be considered for this role.

Customer Service Administrator

Coventry, West Midlands 16 hours ago
Customer Service Administrator Based at: Leamington Spa Service Centre Salary: A GBP 15,951 pa Hours: Part time, 25 hrs per week Monday:Friday Job purpose: To assist customer service team leader with call taking activity and data entry, serving the...

Data Administrator

aylesbury, United Kingdom 16 hours ago
Data Administrator : Westcott Pertemps Aylesbury is currently recruiting for a Data Administrator to join our Logistics client based in Westcott. Salary: GBP 29,000 Hours: Mon:Fri 9am:5pm The role will be primarily working with documentation and...

Sales Ledger / Accounts Receivable

middlesbrough, United Kingdom 16 hours ago
Job Title: Sales Ledger / Accounts Receivable Location: Middlesbrough Salary: GBP25,000 : GBP27,000 per annum Job Type: Permanent, Full Time Working Hours: Core working hours are 08.45am to 5.15pm Bulkhaul Limited provide a global service for the...

Office Administrator

aylesbury, United Kingdom 16 hours ago
Office Administrator : Shabbington Pertemps Aylesbury is currently recruiting for an Office Administrator for our client based in Shabbington. Hours: Mon:Fri 8:00:4:30pm Duties: : Answering incoming phone calls from customers to deal with any queries...

Membership administrator

United Kingdom 21 hours ago
We are seeking an experienced administrator to join our membership team providing frontline support to our growing membership with a focus on new and existing church and organisation members. Your contribution will ensure the acquisition, retention...

Administrator (basic DBS required)

north walsham, United Kingdom 1 day ago
We are looking for an Administrator for one of the largest LPG suppliers in the UK that has over 35 years experience providing alternative energy solutions to domestic and commercial customers. Pay rate is 12.50/h PAYE Working hours are: Monday :...

Customer Service Administrator

barnsley, United Kingdom 1 day ago
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self:Care market and the largest U.S. store brand provider of...

Planning Administrator

basingstoke, United Kingdom 2 days ago
REF: NEINS Planning Administrator : EV Infrastructure London Are you an organised and detail:oriented planning professional looking to play a key role in the future of sustainable transport? We are recruiting a Planning Administrator on behalf of a...

Service Request Administrator

Worcester, West Midlands 4 days ago
Sanctuary is one of the UK's leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded. Service Request Administrator Worcester based...

Telephone Answering PA : remote

wrexham, United Kingdom 4 days ago
Job Title: Telephone Answering PA : remote Location: Wrexham Salary: GBP25,100 : GBP25,600 Pro rata Job type: Part:time permanent Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised,...