Job Title: Technical Manager Location: Cambridge, CB21 5ET or Liverpool, L20 8DF Salary: Competitive Job Type: Full time, Permanent About the Company: S and B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (Resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative) We have 2 Manufacturing sites, one based in Cambridge and one in Liverpool which manufacture rice, rice flour and peas. In addition to this, as part of Ebro Foods Group, the Company also trades products manufactured from our sister companies. We are looking for a Technical Manager to be responsible for coordinating all elements relating to Quality, Safety, Legality and Integrity for the milling sites and the trading business. You will report directly into the Managing Director and support the Senior Management Team on all Technical matters. Responsibilities: * To promote and embrace company culture and values, rules and processes across the team at all times * To develop and lead the company food safety, quality and compliance standards * To support the Senior Management Team on main technical pillars covering COMPLIANCE, QUALITY and ETHICAL and SUSTAINABILITY * To establish the strategy for all areas covered by the Technical Department and to offer support to the technical team to achieve KPIs, and improve systems * To lead the technical department. To establish food safety and technical policies and procedures, ensuring fit for purpose, scalable, and aligned with regulatory and industry best practice * To promote and develop a Quality Management System with continuous improvement at heart of the company culture and help establishing a proactive approach versus a reactive one by aiming to establish Total Quality Management with emphasis on reducing no:quality costs * Promote a positive Food Safety and Quality Culture and ensure the activities of direct reports in relation to food safety, authenticity, quality and legality are carried out according to procedures in place * Supporting Operations, Commercial, Supply Chain and the business with management of all technical aspects within S and B Herba. Liaising with wider team to drive change and improve ways of working * Support and collaborate with Operation teams so that standards are met and there is proper understanding of Food Safety Culture on site * Promote the awareness of customers requirements throughout the organisation * Main point of contact for customers technical support and advice and complaint resolution. Good understanding on retailers COP * To prepare and meet annual budget and achieve KPIs set as part of S and B Herba Foods strategy * Implementing and maintaining S and B Herba specifications and making sure specifications of non:food products are met upon delivery as per requirement, in collaboration with the wider technical team. About you: Work Experience (Essential): * At least 5:year experience on senior Food Safety Quality Managerial position for food manufacturing, ideally as Technical Manager * Proved experience Knowledge of Food Safety Regulation UK, EU * Experience on risk assessments * Auditing experience on suppliers * Good commercial awareness Work Experience (Desirable): * Experience in milling manufacturing * Experience on QMS implementation * Experience on implementation on Total Quality Management Systems with successful track record on culture improvement * Successful track record reducing no:quality costs * Previous experience with main UK retailers Education (Essential): * Relevant degree in food science * HACCP le