This security company is a long-standing company that offers a range of security solutions, from manned guarding to cutting-edge security systems and risk assessments, focusing on ethical, transparent, and accountable practices through their social enterprise status.  An established and values-driven organisation in the security services sector is seeking an experienced Regional Manager to oversee the delivery of security and business support services across a multi-site portfolio in the London region. This is a highly varied role with a focus on operational excellence, client relationship management, people leadership, and financial accountability. The successful candidate will play a key role in supporting company growth and driving performance across contracts. Key Responsibilities Operational ManagementOversee service delivery across multiple sites, ensuring compliance with KPIs, health & safety standards, and quality benchmarks. Client Relationship ManagementBuild and maintain strong client relationships, lead regular performance reviews, and ensure contract retention through excellent service. People LeadershipManage a team including Contract Managers, Duty Managers, and front-line staff. Handle recruitment, coaching, appraisals, and HR matters with support from internal teams. Performance & ComplianceDrive performance through the use of technology platforms (e.g., TrackTik), site audits, and consistent documentation. Ensure all site documentation and risk assessments are current. Financial OversightTake ownership of the branch P&L, review gross margins, and address underperforming contracts. Control operational costs such as training, uniforms, and subcontractor use. Business GrowthIdentify opportunities for service expansion and support business development teams in presenting innovative solutions to clients. Technology & InnovationEncourage adoption of in-house platforms to enhance service delivery and reporting. Candidate Requirements Proven experience in operational or regional management, ideally within the security, facilities management, or similar contract-based environment Strong commercial acumen and ability to manage budgets over £10M Demonstrated success managing multi-site teams and client portfolios Strong leadership and coaching skills, with experience handling ER matters Excellent communication, influencing, and stakeholder management skills Proficient in Microsoft Office (Excel, Word, PowerPoint) and data reporting systems Adaptable, self-motivated, and confident working in a dynamic, field-based role