2nd Line End User Support Engineer
northampton, UK 12 days ago
Job Description
Want some excitement in your life? Would you like to work with the latest technology in a fast paced business wheretwo days are rarely the same? This could be the role for you. We are looking to recruit a passionate, approachable and customer focused IT Support Analyst to join our central IT team.
Pay, benefits and more:We're looking to offer a competitive salary. In addition, we offer 25 days holidays (plus bank holidays), as well as the option to buy additional days. You'll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.
What you'll do on a typical day:Resolution of desktop and server incidents, updating incidents within the ticket handling systemInstallation and configuration of computers, servers and peripheralsUser account administration within Active Directory.Ownership of PC and Laptop buildsCustomer Service and relations
What you need to succeed at XPO:Configuring PCs and Laptops to a standard build specificationServer Support : Windows Server 2012, 2016, 2019Windows 7 and 10 in an AD domain environmentMS Office (2013, 2016)Active Directory
Be part of something big.
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn't precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don't hesitate to let us know.
XPO is a leading provider of cutting:edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team : energetic, innovative people of all experience levels and talents who make XPO a great place to work.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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