Job Overview The Section Manager Operations will take responsibility for the operation on a shift ensuring that communication between departments is effective and that problems are prioritised and solved while ensuring that the units on time performance is not affected. The job holder will take the lead in meetings and facilitate the solutions for problems, ensure that customer issues are raised with the commercial and operational teams in a timely manner and report to senior management on the performance of the unit and identify opportunities to improve our process. What will life as a Section Manager Operations in the gategroup team look like for you. * up to£32,000 + benefits * Monday to Friday + on-call * Inhouse training and development * Company sick pay * Free on-site parking * Paid Holiday * Pension scheme to help you save for your future * Bespoke employee support programme, including free counselling sessions * Refer a friend scheme with generous bonuses for each successful referral * Access to a great discount platform, saving you money on everyday purchases and so much more * Cycle to work scheme Main Duties and Responsibilities: Responsible for the day-to-day operational Security and CAA requirements Responsible forPerformance Management of unit staff Manager and provide training for all compliance subjects Manager all vehicle servicing and defects Work with Quality Assurance to improve compliance/Security Monitor and conduct routine checks to ensure full operational compliance is always adhered to and to ensure that the operation meets and exceeds customer requirements and standards SQOR logging and performing ramp audits Must be and remain fully airside proficient and capable Be an authorized signatory for security paperwork Monitor staff to ensure full security compliance Carry out Daily/monthly self-audits for the unit and report and support the rectification of any non-conformities Assist and support the completion of the searching and sealing of vehicles and fresh food cool bags as necessary Supporting and participating in customer visits Folk lift trained Equipment counts and ensure par levels are kept to aircraft requirements Managing team leaders on daily basis Oversight and key responsible for warehouse, bond packing and HMRC accuracy/ control Key responsible for stock takes and range changes execution plus D-List stock closeout and disposal Key responsible for the unit KPI’s inthe bond operation and the transport operation Material&airline equipment management Staff holidays approvals Return to work interviews Deputising for Unit Manager in their absence as well as deputising down for Team Leaders (days or nights) Overall key responsible for the transport operation planning, manning and efficiency New or existing flights– planning for start-up (equipment and materials adjustments, manning review etc) Qualifications Education: A foundation degree, HND (or equivalent) or degree in a relevant subject, warehouse management, business management is desirable Work Experience: Must be able to demonstrate previous experience at operational supervisory level or equivalent Managing a team of at least 10 persons Experience of conducting investigations/disciplinary and return to work interviews Technical Skills: (Certification, Licenses and Registration) A good planner and organiser with proficient IT skills Ability towork to deadlines An effective communicator who can motivate others and drive performance Self – motivated with effective problem-solving skills Cost awareness Language / Communication Skills: Strong oral and written communication skills in English Ability to communicate effectively across different management levels Previous experience in a catering or hospitality role is desirable but not essential. You must be keen to learn. In addition to job - related training, you will develop your skills in teamwork, time management, multi-tasking, communication and attention to detail. All applicantsmust have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history. For anytime spent outside the UK exceeding 6 months, you must be able to provide a CRC (Criminal Record Check) for that country. If you share our values of excellence, passion, respect and responsibility, don’t miss out on this opportunity to join our team. Apply