INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values:driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE We are looking for a Senior Business Analyst to work on one or more projects within our Customer portfolio ofprojects, bridging the gap between business needs and technical requirements on technology and reporting projects.You will work in partnership with business experts and technology teams to identify and implement solutions to meet theneeds of evolving business models. The Senior Business Analyst will be primarily focused on the Customer portfolio but could in certain circumstances berequired to work on projects within other capabilities across Commercial Technology. RESPONSIBILITIES :Partner with Business Functions to translate preliminary business needs into benefits, project scopeand objectives, to meet strategic organizational goals :Be a change agent for new capabilities delivered :Support and participate in vendor selection activity by collating high:level requirements and scoringcriteria and aligning this with business benefit. :Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps,setting up the workshop agendas, identifying participants and creating workshop materials :Work at varying levels of detail, ranging from high level discussion at the start of the project, tocapturing detailed requirements and working with the testing teams to scope and document test scripts :Communicate requirements to enterprise data and information leads, solution leads and developmentteams working collaboratively to develop solutions :Understand and uphold enterprise data and information principles in the development of both systemand reporting solutions :Understand and visualize process changes and change impacts in collaboration with businessstakeholders and Senior Manager, Product to establish mutual understanding and accountability. :Liaise closely with Senior Manager of Product, Project/Program managers, Business Analyst andSolution Architects to govern scope, manage change requests, and manage project risks. :Have a view of all projects within Customer and in some cases the wider IT portfolio, to identifysynergies and dependencies between projects and/or requirements. :Maintain and help to govern consistent Business Analysis methodology and ways of working acrossyour stream and the wider domain. PERSONAL PROFILE :Must be able to communicate effectively in both technical and business settings. :Self:directed and independent worker who can also lead through cross:functional and cross:organizationalprojects :Proven ability to build relationships and partner with management stakeholders within the business and IT :Can clearly demonstrate delivering artifacts for each project phase, and link the business value created withthe process and system improvement (preferably supported by industry certification) :Effective use of business modelling techniques: Process and workflow modelling (BPMN experience,preferred) :Experience in eliciting and documenting requirements resulting in quality deliverables, with limited direction :Basic understanding of data and information architecture principles :Basic understanding of user experience design principles :Experience in the Retail industry and ideally experience