Date Posted: 04/29/2025 Req ID: 42731 Faculty/Division: VP and Provost Department: Hart House Campus:St. George (Downtown Toronto) Position Number: About Us : Hart House Hart House is a centre for experiential education outside the classroom at the University of Toronto. Since it opened in 1919, Hart House functions as a place where students, faculty, staff, alumni and broader community members connect with each other and the world. Through an array of co:curricular programming in the arts, dialogue and wellness, Hart House works with local and international partners to foster community and to create innovative learning opportunities for students. Hart House operates from a historic facility on the St. George campus and a 150:acre farm in Caledon, Ontario, offering a wide range of services through a social enterprise model that generates revenue to support its student:focused programming on all three University of Toronto campuses. About Us : Theatre and Performing Arts Department The Hart House Theatre and Performance Art department engages a broad array of communities in the passion, vibrancy and immediacy of theatre, music and dance as artists, learners, volunteers and audience members. Through authentic artistic partnerships that enhance inclusion, pluralism and representation, the department focuses on developing, training and showcasing youth and emerging artists seeking to create innovative opportunities for expression and exploration. Hart House Theatre and Performance programs facilitate audience engagement with offerings that inspire thought, laughter and joyous applause. Hart House Theatre and Performance programs support educational opportunities and workshops, provide volunteer roles on and off stage, facilitate student performance opportunities, and deliver stage productions in artistic partnership with others seeking to reflect diverse stories and communities. Your opportunity: Reporting to the Director of Theatre and Performing Arts, the Operations and Administration Associate provides support to the Theatre and Performing Arts Department's Programming, Client Service and Operations, in alignment with the strategic goals of the Department and Hart House's overall strategic plan. The position is responsible for providing front:line client service support, including, but not limited to, primary contact for general inquiries and space rental requests, facilitation of venue tours, scheduling of appointments, andresolution and/or escalation of client and vendor issues. The position will be the Department's administration support staff member, achieving streamlining of administration processes. The positions' administration responsibilities and duties will include, but are not limited to, scheduling for programming and spaces, liaising with clients and other stakeholders to facilitate requirements for events and activities, andmaintaining and executing departmental administrative processes and procedures. The position supports the Theatre's student programming and educational initiatives, including scheduling and fee:for:service processes for workshops, classes, and consultancies. It also assists the Director and Department with financial processes, reports, and reconciliations. In concert with the Facility Department, the position will identify equipment or infrastructural items that require repair and maintenance. With guidance and direction from the Director, the Operations and Administrative Associate supports the creation of estimates and contracts. The successful incumbent will leverage their Arts Administration knowledge and experience to provide excellent client service throughout the entire client cycle, from initial inquiry to needs assessment to post:event surveying and communications. The position advises the Hart House Film Board as its primary Staff contact, ensuring that the internal Hart House student group adheres to policies, procedures, and structure